Founded in 2003, Isente Sdn. Bhd. has established itself as a reliable partner in enterprise ICT solutions, telecommunication & structured cabling, and commercial procurement in Malaysia.
Founded in 2003, Isente started by bringing together skilled professionals with comprehensive technical expertise across diverse ICT and infrastructure fields. We offer high-quality computer support services, networking infrastructure, data center cabling, and hardware procurement.
With direct ties to premier global suppliers and equipment manufacturers, our utmost priority remains consistent: delivering superior products, responsive service, and unyielding execution standard for enterprises across Malaysia.
"To serve the nation with our best blended IT talent towards the fulfilment of our stakeholders' satisfaction by improving their well-being and maintaining and enriching existing relationships with our internal and external customers and suppliers."
"To satisfy and fulfill internal and external enterprise needs across all operational areas related to system solution design, infrastructure integration, cabling contracting, and high-standard commercial procurement."
The fundamental principles guiding every client engagement
We strive to redefine the standard of excellence across all four foundational business facets.
To be a premier Information Services company specialized in providing business solutions for the current and future knowledge needs of our clients.
To attract and cultivate the best technical minds that provide synergized, cross-industry business solutions throughout the country.
To maintain sustainable profitability and solid financial stability in order to fulfill and exceed stakeholder commitments.
To serve as a benchmark organization that harmoniously blends modern management practices and technology with high ethical values.
We execute all cabling works and procurement orders with verified quality protocols.
Full adherence to OSHA regulations, civil safety requirements, and industry-standard cabling containment in sensitive data environments.
All procured hardware and telecom spares carry manufacturer warranties and authentic provenance from authorized distributor networks.
Fluke-certified testing on structured cabling, OTDR fiber characterization, and systematic pre-deployment validation for all systems.
Access rapid incident reporting, SLA ticket management, and engineering inquiries directly through our centralized helpdesk.
For contracted enterprise clients requiring technical troubleshooting, server maintenance, or scheduled IT support ticketing.
Request site survey inspections, fiber splicing calibrations, data center wiring scope assessments, or civil project updates.
Verify order tracking, hardware leasing quotes, authentic component availability, and bulk enterprise distribution delivery timelines.
Our Cyberjaya Operations Desk is available during business hours at 03-8325 1967
Working hand-in-hand with leading technology brands to deliver uncompromising IT and cabling performance.
A selection of prestigious organizations that partner with Isente for ICT, infrastructure, and trading.
Connect with our solutions engineers to explore customized ICT support, cabling contracting, or volume procurement.